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Tailored solutions for Avaya

 

 

Avaya 
Compliant Tested

Avaya Compliant Tested

RSI has continuously lab tested and maintained compatibility for all its core applications with Avaya platforms.  Visit these links for details:

Shadow CMS 
Revolution Web Call Accounting
Visual Rapport
 
Avaya Compliant Tested - DeveloperConnection Member
 

 

 Shadow CMS - Enterprise Call Accounting

Call Accounting, Hotel Billing, Telephone Reporting, IVR Reporting, ACD Reporting

Call Accounting Software, Telephone Reporting, Traffic Analysis
Call Accounting for every Enterprise!

Communication facilities are the lifeline of most successful businesses and often the most taxing expenditures. Management of telephone charges, equipment fees, VoIP traffic, internet usage, and provider discounts is a difficult task.  RSI provides the necessary call management tools to allow administrators to forecast, monitor and allocate communications management expenses.   

 


Highlights include:

Compatible with all Avaya telephony platforms
    (lab tested for serial, tcp, file protocols on Avaya IP Office)
Versions for General Business, Professional and Hospitality
Multi-Site,  Multi-User and Multi-Platform
Works with virtually any telephone system
Automatic Job Scheduler
Dial-up, FTP and Direct Polling
HTML, RTF and TXT reporting
Complete with V&H Tables and Tariff structures
Superior costing engines for any country
Integrates with all popular Property Management Systems
Email reports
Dynamic Filtering Criteria for Ad-hoc Reporting
No maximum call capacity
Emergency and Ad-hoc Notification
Poll multiple devices simultaneously
Countless Report Templates or design your own
Tracks Internet, Data and ISDN traffic
Determine best available services with Carrier Comparison

 
 

 

 

Links 

Compatibility Certificates
Product Reference
Product Brochure
Company Profile
Download Trial


 

 

 

 

(c) 2006 Resource Software International Ltd. (RSI)
40 King Street West, Suite 300, Oshawa, Ontario. L1H 1A4
905-576-4575  905-576-4705  rsi@telecost.com 
http://www.telecost.com
 
Resource Software International Ltd. (RSI) - Communications Management Solutions for Every Enterprise




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